Because we custom build your tour to show you the sights you want to see our tours can't be booked online. Once we have agreed an itinerary we will send you a contract which you need to complete and return. We will also send an invoice via PayPal for a non-refundable deposit of €200(euros) which must be paid within 10 days of booking to secure your date, and a second invoice for the balance which is due 21 days before your tour. If you are in Australia or the UK we can arrange payment into a local bank account.
If for any reason you cancel up to 21 days before the tour you will receive a refund of any payment made, less the €200(euros) deposit. If you cancel within 21 days of the tour or fail to meet us at the arranged time or place you will forfeit all fees paid. If you are delayed en route we will do our best to rearrange your tour, as long as you notify us as soon as you can of the delay (we will provide a mobile/cell number for you to text or ring us in the event of delays on the day). We must adhere to our cancellation policy to protect our ability to run tours and maintain our price structure.
You are strongly urged to obtain cancellation insurance. In certain circumstances this will cover the cost of cancellation. We can provide documentation to support an insurance claim on request.
Can you pick me up at my hotel in Paris?
It takes at least 3 hours to drive from Paris to Tours by motorway in a vintage car. The same trip by train takes 1 hour, which allows you a lot more time in the Loire Valley. We can't book your rail tickets for you, but we can give you advice on how to make the process easy.
I have special dietary requirements. Is this a problem?
Restaurants nowadays are aware of health and ethically based dietary requirements and can cater for them. If you have particular requirements contact us and we can arrange a special menu for you at one of our regular restaurants. Because the menus are traditional we can usually arrange a vegetarian option, but this needs to be arranged when booking.
What restaurants will we be eating at?
Most of the restaurants we dine at are traditional family run establishments that working French people dine at every day. They provide home cooked style meals, but many are not sophisticated restaurants with wide ranging menus. Because lunch is the main meal of the day for many people servings can be very generous.
We use these restaurants to give our visitors an authentic French country experience that French people would recognise.
We also visit some more stylish resturants that provide a more modern update on traditional local dining.
I would like to see somewhere not shown on your sample tours. Is that possible?
Email us, use our contact form, or call us and we will plan a tour around what you want to see and do. We are flexible - this is your special holiday, not ours. North American clients can telephone us on (0860) 484 7744; in Australia use (02) 6100 7744.
Is the car airconditioned?
Both our cars are authentic classic French cars, with no aircon, and no effective heating. It rarely gets hot enough to make airconditioning absolutely essential, and the routes we take are often along roads cooled by forests. When it is cold we supply a blanket.
Likewise, the cars don't have seatbelts; being the first of the widely available cars of monocoque construction, it is difficult to fit seatbelts without compromising the structural integrity of the car.
Can you arrange accommodation for me in the Loire Valley?
We are not allowed to book accommodation but we are happy to suggest hotels and chambres d'hotes (B&Bs) that we know from personal experience or because our clients have enjoyed them.
There are more than 4 of us in our group - is this a problem?
We have two classic Citroen Traction Avant cars. Depending on the date of your tour we may be able to organise a second driver and use both cars. Email us, use our contact form, or telephone us. North American clients can telephone us on (0860) 484 7744; in Australia use (02) 6100 7744.